PAM Technical Lead

Job Description

Qualifications:
• Bachelor’s degree/Master’s degree in Computer Science or a STEM related field.
• Minimum 7+ years’ experience with implementation and support on the relevant PAM products
• Experience in Windows Server Administration will be preferred with relevant certifications: MCSA, MCSE
• Proven experience of managing PAM projects using BT Password Safe
• Must have working experience on Beyond Trust Password Safe, Beyond Trust Privilege Remote Access, Power Shell and Active Directory
• Strong communication skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries
• Self -driven and great ability to collaborate in cross functional environments
• Demonstrate the ability to effectively network across multiple functional areas in an organization.

Roles & Responsibilities:

• Configure and Deploy privilege security controls using BT Password Safe
• Configure Active Directory Policies to manage access on protected target systems
• Vault privilege account credentials and configure password rotation policies
• Ensure password of Privilege Accounts is updated in services, scheduled jobs on target systems
• Guide SQA team to identify test scenarios and test cases
• Participate in Triage meetings to resolve software bugs and provide code fixes
• Provide technical support on PAM products(BT PS )
• Coordinating team meetings and meetings with customers, vendors and application teams.
• Development of power shell scripts to do automation as per the project requirements.
• Organize and coordinating meetings with the application teams to resolve application issues.
• Drive external dependencies through process and relationship to ensure project is delivered within schedule
• Manage stakeholders across client business units to ensure migration of privilege access and accounts onto PAM platforms
• Deliver contractual obligations by ensuring that the SOW and contract is well authored to
• Understand and apply industry best practices and standards for PAM implementations & configurations
• Fix issues reported by users for the supported products over emails, Service Now tickets and over Major Incident calls. Perform root cause analysis of major incidents
• Proactive Services: Services which promote customer health through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
• Support the transition to a more process-driven IT Service Management approach though knowledge and understanding basic ITIL best practices.
• Conduct assigned activities within the security Incident response and handling lifecycle. These activities could include: detection, triage, analysis, containment, recovery and reporting.
• Developing exceptionally strong and transparent working relationships with IT teams to deliver expected customer and business results.

Skills:
• 5+ years of managing PAM projects using BT PS, CA-PAM, or CyberArk-PAM
• 3+ years of experience in configuring access policies in Active Directory
• 2+ years of experience in deployment and configuration of BT PS and BT PRA products
• 1+ years of Windows Server Administration experience
• Experience in scripting languages like Python, PowerShell will be preferred
• Experience in Security Incident and Event Management products like Splunk, Sentinel, , IBM QRadar will be preferred"

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Qualifications:
• Bachelor’s degree/Master’s degree in Computer Science or a STEM related field.
• Minimum 7+ years’ experience with implementation and support on the relevant PAM products
• Experience in Windows Server Administration will be preferred with relevant certifications: MCSA, MCSE
• Proven experience of managing PAM projects using BT Password Safe
• Must have working experience on Beyond Trust Password Safe, Beyond Trust Privilege Remote Access, Power Shell and Active Directory
• Strong communication skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries
• Self -driven and great ability to collaborate in cross functional environments
• Demonstrate the ability to effectively network across multiple functional areas in an organization.

Roles & Responsibilities:

• Configure and Deploy privilege security controls using BT Password Safe
• Configure Active Directory Policies to manage access on protected target systems
• Vault privilege account credentials and configure password rotation policies
• Ensure password of Privilege Accounts is updated in services, scheduled jobs on target systems
• Guide SQA team to identify test scenarios and test cases
• Participate in Triage meetings to resolve software bugs and provide code fixes
• Provide technical support on PAM products(BT PS )
• Coordinating team meetings and meetings with customers, vendors and application teams.
• Development of power shell scripts to do automation as per the project requirements.
• Organize and coordinating meetings with the application teams to resolve application issues.
• Drive external dependencies through process and relationship to ensure project is delivered within schedule
• Manage stakeholders across client business units to ensure migration of privilege access and accounts onto PAM platforms
• Deliver contractual obligations by ensuring that the SOW and contract is well authored to
• Understand and apply industry best practices and standards for PAM implementations & configurations
• Fix issues reported by users for the supported products over emails, Service Now tickets and over Major Incident calls. Perform root cause analysis of major incidents
• Proactive Services: Services which promote customer health through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
• Support the transition to a more process-driven IT Service Management approach though knowledge and understanding basic ITIL best practices.
• Conduct assigned activities within the security Incident response and handling lifecycle. These activities could include: detection, triage, analysis, containment, recovery and reporting.
• Developing exceptionally strong and transparent working relationships with IT teams to deliver expected customer and business results.

Skills:
• 5+ years of managing PAM projects using BT PS, CA-PAM, or CyberArk-PAM
• 3+ years of experience in configuring access policies in Active Directory
• 2+ years of experience in deployment and configuration of BT PS and BT PRA products
• 1+ years of Windows Server Administration experience
• Experience in scripting languages like Python, PowerShell will be preferred
• Experience in Security Incident and Event Management products like Splunk, Sentinel, , IBM QRadar will be preferred"

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2. Skill upgradation and competency building

• Clear wipro exams and internal certifications from time to time to upgrade the skills
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
• Write papers, articles, case studies and publish them on the intranet

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Deliver

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