Palo Alto Engineer

Shift Hours: UK Hours

Location: Bengaluru/Hybrid

Long Term Contract Opportunity

Job Summary

We are looking for a highly skilled Palo Alto Firewall Engineer to design, implement, manage, and troubleshoot next-generation firewall solutions across on-prem, cloud, and hybrid environments. The ideal candidate must have deep hands-on experience with Palo Alto Networks firewalls, Panorama, Strata Cloud Manager (SCM), and Palo Altos cloud firewalls in AWS and Azure. Candidate should also have good understanding of Network segmentation, DORA legislation. This role also requires strong knowledge in capacity planning, scalability assessment, and overall network security governance.

Key Responsibilities

• Conduct yourself as a seasoned technical professional.
• ENS stakeholder, delivering regional One team approach.
• Responsible for operation excellence and taking appropriate ownership
• Participate in and adhere to ENS engineering standards.
• Responsible for resolving High Severity Incidents, providing technical support as required.
• Monitor and manage ENS infrastructure and services, achieving OLAs and KPIs.
• Work with suppliers and vendors to ensure all services meet expectation and SLA.
• Provide Operational experience, helping further develop and elevate the ENS team.
• Contribute to strategic direction of technologies (roadmaps) from a technical and theoretical perspective.
• Ensure delivered solutions transition into supportable services via the ready for service framework.
• Mentor and cross train ENS staff as required

Your skills and experience:

• Degree holder in Computer Engineering, Telecommunications, or related disciplines.
• Be considered as a network security expert, with deep subject matter expertise in a number of technologies and a broad understanding across network security and non-network technology.
• Strong hands on experience of managing Firewall and security products including but not limited:
• Palo Alto Firewalls including Panarama (VPN/IPS/Wildfire)
• ZScaler Cloud Proxies
• F5 server load balancing and security technology (GTM/LTM/ASM/AFM)
• Network Segmentation & DORA legislation.
• Excellent understanding of network security architecture, design and support.
• Excellent business scenes for a technical support environment.
• Proven Service Management (ITIL) experience, specifically incident, problem and change management
• Good analytical skill and able to solve complicated problem logically
• Good command of spoken and written English
• Good interpersonal skills, communication skills, project management skills and vendor management skills
• Must be flexible in approach to work content and responsibilities.
• Able to work under pressure within a busy environment and effectively multi-tasking
• Must be a self-starter and able to work with a minimum of supervision.

Desirable skills/qualifications:

• Experience working in a DevOps role and familiar with SDN, NFV, Cloud and Cloud Management Platforms, and demonstrable experience in integrating technologies through code and the use of APIs.
• Professional qualifications (against relevant technologies).
• Knowledge of supporting ECN Connectivity e.g. Radianz, Tradeweb, Bloomberg Trading etc.
• Knowledge of monitoring and analysis tools ( SolarWinds, Wireshark, etc).
• Knowledge of DNS & DHCP (IPAM).
• Experience of UNIX / Linux and scripting (Python/Ansible/Perl/Shell), Terraform and automation
• Concepts on data centre design
• Ability to work with Audit (Internal & external) functions and certification organisations. Personal Characteristics:
• Enthusiastic about technology, innovative in approach
• Ability to thrive in a technology driven, rapidly changing and expanding environment
• A desire to do things the right way, whilst remaining focused on team and business objectives