Packaging Ops Analyst

Core Technical Skills for macOS Application Packaging

Packaging Tools & Technologies

• Jamf Composer – for creating and customizing macOS packages (.pkg)
• Packages (WhiteBox) – GUI-based tool for building installer packages
• Munki – open-source tool for managing software installs on macOS
• AutoPkg – automates the creation and testing of macOS packages
• Apple Installer Command Line Tools – like pkgbuild and productbuild

macOS System Knowledge

• Deep understanding of macOS file system structure
• Familiarity with System Integrity Protection (SIP) and Gatekeeper
• Knowledge of macOS security frameworks and code signing

Scripting & Automation

• Shell scripting (Bash, Zsh) – for pre/post-install scripts
• Python – often used with AutoPkg and Munki workflows
• AppleScript – for automating macOS-specific tasks
• Swift (optional) – for more advanced macOS automation

Deployment & Configuration

• Intune/ Jamf Pro – for enterprise-level deployment and device management
• MDM (Mobile Device Management) – understanding of macOS MDM protocols
• Configuration Profiles – creating and managing . mobileconfig files
• Proficiency with Console logs, Activity Monitor, and Terminal
• Ability to debug installation failures, permission issues, and dependency

conflicts

• Experience with virtual macOS environments (e.g., VMware Fusion, Parallels)
• Collaboration with IT, developers, and security teams
• Documentation and version control (Git is a plus)
• Adaptability to new macOS releases and changing APIs

Core Technical Skills for Windows Application Packaging

• MSI and App-V Packaging: Proficiency in creating and customizing Windows
• Installer (MSI) and Microsoft Application Virtualization (App-V) packages.
• Scripting Languages: Strong knowledge of PowerShell, VBScript, and Batch scripting for automation and customization.
• Packaging Tools: Experience with tools like Admin Studio, Wise Package Studio, InstallShield, or Flexera.
• Software Deployment: Familiarity with deployment platforms like SCCM

(System Center Configuration Manager), or Intune.

• Operating System Knowledge: Deep understanding of Windows OS

architecture, registry, file systems, and user profiles.

Analytical & Troubleshooting Skills

​Soft Skills

• Communication: Clear interaction with stakeholders, end-users, and cross

functional teams.

• Time Management: Handling multiple packaging requests with prioritization and efficiency.
• Adaptability: Staying current with evolving technologies and adapting to new

environments or tools.