PA

Genpact

2 - 5 years

nan

Posted: 29/11/2024

Job Description

Responsibilities

Manage the cash application, relieving of receivables, and deduction creation of cash coming in through lock box and EFT with a target of 24 hours for both domestic and export customers.
Cash application and deduction creation for all manual, lock box and EFT receipts not automatically applied within 24 hours of receipt.
Audit cash application process on auto cash to ensure financial integrity of receivables (invoices closed, and deductions created).
Understand the negative impact to AMPS and data integrity issues if cash applied automatically is not audited. Also results in erroneous cash discounts and negative impact to cash flow.
Application of cash for business region
Identification of unknown cash receipts and accurate application to appropriate receivable.
Accountable for cash application compliance with Sarbanes Oxley.
Ongoing maintenance of A/R customer accounts continuously identifying and correcting items that require re-coding on auto cash or can be linked to available cash on account.
Clear understanding of SAP Account Receivables and basic accounting principles with an understanding of our impact on Customer Development/AMPS.
Ability to interpret customer documentation that can be vague at times and solve problems related to customer payments.
Application of checks remittance to customers accounts under tight deadlines. Remain current on the workload and redistribute assigned work if necessary.
Must be willing to work overtime during peak periods, month end, and year end.
Ability to deal with difficult internal and external customer situations requiring tact and professionalism

Ability to analyze and problem solve
Accurate interpretation of vague remittance documentation
Ability to deal with system issues and missing bank files
Time management ensuring all time targets met
Identify process improvements to improve customer behavior, cash processes, and auto cash match. Share knowledge gained with Team Lead and Team.

Minimum Qualifications


Any Graduate
Relevant experience in Order Management with clients with business in the Office Equipment/Consumer electronics/Imaging industry in a B2C model
Strong Communication Skills (verbal and written)

Preferred Qualifications


Good customer handling skills
High Energy level
Good interpersonal skills that can lead multiple responsibilities simultaneously
Good influencing skills and interpersonal, analytical skills and attention to detail
Good team commitment and results delivery orientation
Good experience in Order to Cash end to end processes
Good understanding of SAP & Excel
Able to navigate through PowerBi reports
Experience in HRC or any other workflow / CRM experience (added preference)


About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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