Job Description
Collaborate with Change Management Lead Project Leads and Project Sponsors to determine change management scope and effort
Apply Organization Change Management OCM framework methodology and tools to create a change strategy to support adoption of the changes Conduct Change Impact AssessmentCIA to identify key impacts
assess change readiness and identify key stakeholders Document all impacts of process or tool change to determine user support and resistance
Develop a Change Management Plan to drive faster adoption and higher utilization of processsystem changes Work with the Change Management Lead and Project Leads to insure that change management activities are incorporated into overall project plan
Support the design development delivery and management of all engagement activities including communications Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals Mailers newsletters posters flyers etc Support training efforts by managing the development and deployment of training materials using effective training channels
Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables Report project level status metrics issues and risks on an ongoing basis to the Executive Leadership Skills
Required Experience and knowledge of change management principles methodologies and tools Team player with strong interpersonal skills and ability to take a leadership role when necessary Ability to quickly assimilate and apply new concepts business models etc
Ability to establish and maintain strong relationships Flexible and adaptable able to work in ambiguous situations Excellent business communications and interpersonal skills Experience in CCA deployment optional
Experience 7 9 or more years of work experience depending on level at a Tier1 consulting firm or in a corporate communications department Bachelors degree required MBA or advanced degree in related specialization area preferred Experience implementing change management plans utilizing multiple communication tools and techniques
Preferred Organization change management experience in endtoend ERP implementation