Oracle Utility Customer Care and Billing Functional

Oracle Utility Customer Care and Billing Functional (Oracle C2M)

Oracle Utility Customer Care and Billing Functional

Location: Kolkata

Experience: 5 years to 10years

Interview Mode: Online Drive

Interview Date: 22-Jan-25 (Thursday)

Interview Time: 10: 00 AM to 4: 00 PM

Must Have:

1. 5+ years of Experience on Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, integration with CC&B

2. Sound knowledge in modules like billing, payments, meter read and meter management, credit and collections, case management, move-in move out, new connections etc.

3. Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals

4. Knowledge of C2M/CCB/MDM batches, algorithms and plug in points

5. Experience in Solution Design and support good communication Skills

Good to have:

1. Functional Knowledge on utility industry

2. Experience on managing Commercial and Industrial utility customers Stakeholder Management

15 years of Full time Education