Role: Oracle Fusion SCM Functional Consultant

Exp: 10 to 12 Years

Location: Bangalore , Chennai, Pune, Noida

Modules: WMS, OM + one of Inventory / Planning / Product Management

POSITION SUMMARY

10 years total experience; 5+ years in Oracle Cloud SCM (WMS, OM, Planning, Inventory).
2+ years in support services for the above modules (or similar).
Hands-on support experience across at least three modules (must include WMS, OM + one of Inventory / Planning / Product Management).
Module expertise :
WMS: Inbound/outbound operations, RF workflows, replenishment, labeling, cycle counting.
OM: Order orchestration, pricing, sourcing, approvals, fulfillment, ship confirm.
Planning: Demand/supply plans, collections, exceptions, pegging, S&OP, scenarios.
Inventory: Item setup, org structure, UOMs, reservations, transfers, cycle counts.
Good to have: Redwood Visual Builder, Product Management, Supply Chain Execution.
Experience with OTBI/BI Publisher reporting.
Bachelors in IT, Business, or related field.
Oracle ERP functional knowledge; at least one Level 2 certification preferred.
Strong analytical, problemsolving, communication, and interpersonal skills.
Team-oriented with strong organizational and timemanagement abilities.
Customer-centric mindset with commitment to highquality service.
Knowledge of ITIL or service management frameworks.

Additional Job Description

Serve as SME for L2/L3 support, including incident resolution, service requests, configuration changes, and enhancements.
Manage daytoday operations of managed services and ensure timely issue resolution.
Troubleshoot and resolve issues for Oracle-managed services teams.
Maintain strong client relationships and ensure high satisfaction.
Monitor service performance metrics and support continuous improvement initiatives.
Collaborate with cross-functional teams for smooth service delivery.
Stay updated on Oracle Cloud releases and industry trends.
Support SLA management and compliance.

Prepare regular performance and client satisfaction reports.

Oracle Fusion SCM Functional Consultant - (WMS, OM and INV)