Oracle DevOps Fusion SMC Delivery Lead

Job Title: Oracle DevOps Fusion SMC Functional Lead  

Location: Bangalore 
Experience: 15+ years 

Job Description: 

We are seeking an experienced Oracle DevOps Fusion  Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Oracle SMC (Subscription Management Cloud) and B2B Service/Service Logistics business processes with a very good understanding of DevOps methodologies.    

Key Responsibilities: 

• Collaborate with cross-functional teams to enhance system performance and reliability. 

• Implement DevOps practices to streamline development, testing, and deployment processes. 

• Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support 

• Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement. 

• Provide guidance and mentorship to junior team members. 

• Meet project timelines and stakeholder expectations effectively. 

• Conduct system configurations, testing, and user training as needed 

• Analyze Oracle Fusion Enhancements/Change Requests and Support activities  

• Coordinate with team members within Fusion DevOps along with Solution Architects and other Edge applications teams to address any integration issues between AR and other Values Streams/integration areas 

• Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible  

• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams 

Required Skills: 

• Bachelor ‘s degree in engineering or Information Systems or equivalent  

• 15+ years of overall experience within Oracle Fusion and Oracle EBS ERPs  

• Proven track record in SMC & Service Logistics space within Oracle Fusion ERP 

• Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within SMC and B2B Service & Maintenance Cloud  processes   

• Hands on experience within Oracle Fusion ERP  

• Ability to communicate with technical teams as well as Business audience  

• This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability  

• Excellent client-facing and internal communication skills 

• Excellent written and verbal communication skills 

• Solid organizational skills including attention to detail and multitasking skills 

• Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment 

Preferred Skills: 

• Oracle Cloud certifications. 

• Experience with Agile methodologies. 

• Knowledge of additional Oracle modules. 

JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.