Oracle DBA Linux and SAP Administration

Oracle DBA - Linux and SAP Administration

DEPARTMENT:

Group Business Systems

REPORTS TO:

Delivery Head SAP

OBJECTIVES:

To ensure all of Lactalis SAP Basis, and Linux and Windows environments plus Oracle DBA.

TECHNICAL SKILLS &

QUALIFICATIONS

• Relevant tertiary studies and/or industry certifications.
• Planning, implementation, management, configuration and maintenance of RedHat Enterprise Linux operating systems and associated server technologies including VMWare ESXi.
• Planning, implementation, management, configuration and maintenance of various SAP Solutions including Fiori Apps.
• Planning, implementation, management, configuration and maintenance of database applications on Linux operating systems such as Oracle, MaxDB, SAP HANA.
• Understanding of archiving and document storages systems such as OpenText.
• Knowledge and awareness of standards pertaining to Cyber Security and best practices to mitigate associated security risks.
• Experience in writing policies and procedures and other support documentation.
• A good understanding of network protocols particularly TCP/IP, DNS, HTTP, HTTPS, X.509 and NTP.
• Understanding and experience with monitoring tools, backup technologies and disaster recovery methodologies.
• Strong analytic skills in order to convert risk and incident data into actionable items and meaningful management information.
• Solid experience in writing policies and procedures and other support documentation.
• Good oral and written communication skills.
• Strong troubleshooting skills.
• Strong customer service focus.

RESPONSIBILITIES

• Maintain the capacity, availability and performance of Linux and Oracle database systems to meet service levels of SAP solutions.
• Proactively monitor SAP, Linux and database systems, undertake fault detection and incident/problem resolution.
• Monitor and assess system performance trend analysis, undertake regular systems housekeeping and make recommendation or undertake resolution to ensure optimal performance and availability of SAP systems.
• Work closely with IT Applications teams and other IT Technical team members to ensure alignment and support of new initiatives.
• Highlight cyber security risks associated with SAP solutions and provide mitigating controls or resolution where required.
• Handle multiple tasks concurrently, ensuring deadlines are met and industry best practices are followed.
• Undertake rostered downtime window administration and after hours on-call support.
• Provide internal consulting services where specialist Linux, Oracle, or SAP Basis knowledge is required.
• Provide SAP solution administration support to SAP business clients.
• Evaluate, design and implement new and emerging SAP solutions.
• Provide input into strategies, standards, policies and future planning.
• Develop documentation of high-level designs or implemented solutions and contribute to the development of operational procedures.
• Contribute to the Information System Disaster Recovery Manual and coordinate contingency testing.
• Communicate effectively with clients, suppliers and peers at all levels.
• Escalate issues to external support organisations when required.
• Ensure success in terms of positive results and client satisfaction.

• Relevant tertiary studies and/or industry certifications.
• Planning, implementation, management, configuration and maintenance of RedHat Enterprise Linux operating systems and associated server technologies including VMWare ESXi.
• Planning, implementation, management, configuration and maintenance of various SAP Solutions including Fiori Apps.
• Planning, implementation, management, configuration and maintenance of database applications on Linux operating systems such as Oracle, MaxDB, SAP HANA.
• Understanding of archiving and document storages systems such as OpenText.
• Knowledge and awareness of standards pertaining to Cyber Security and best practices to mitigate associated security risks.
• Experience in writing policies and procedures and other support documentation.
• A good understanding of network protocols particularly TCP/IP, DNS, HTTP, HTTPS, X.509 and NTP.
• Understanding and experience with monitoring tools, backup technologies and disaster recovery methodologies.
• Strong analytic skills in order to convert risk and incident data into actionable items and meaningful management information.
• Solid experience in writing policies and procedures and other support documentation.
• Good oral and written communication skills.
• Strong troubleshooting skills.
• Strong customer service focus.

• Maintain the capacity, availability and performance of Linux and Oracle database systems to meet service levels of SAP solutions.
• Proactively monitor SAP, Linux and database systems, undertake fault detection and incident/problem resolution.
• Monitor and assess system performance trend analysis, undertake regular systems housekeeping and make recommendation or undertake resolution to ensure optimal performance and availability of SAP systems.
• Work closely with IT Applications teams and other IT Technical team members to ensure alignment and support of new initiatives.
• Highlight cyber security risks associated with SAP solutions and provide mitigating controls or resolution where required.
• Handle multiple tasks concurrently, ensuring deadlines are met and industry best practices are followed.
• Undertake rostered downtime window administration and after hours on-call support.
• Provide internal consulting services where specialist Linux, Oracle, or SAP Basis knowledge is required.
• Provide SAP solution administration support to SAP business clients.
• Evaluate, design and implement new and emerging SAP solutions.
• Provide input into strategies, standards, policies and future planning.
• Develop documentation of high-level designs or implemented solutions and contribute to the development of operational procedures.
• Contribute to the Information System Disaster Recovery Manual and coordinate contingency testing.
• Communicate effectively with clients, suppliers and peers at all levels.
• Escalate issues to external support organisations when required.
• Ensure success in terms of positive results and client satisfaction.

• Promote and participate in the Safety Management System and develop a proactive safety culture.
• Be a role model for working safely and promoting a safe working environment.
• Adhere to safe work procedures and systems in consultation with elected OH&S Representatives and team members.
• Proactively contribute to the identification and resolution of workplace hazards.
• Work safely at all times.
• Comply with all relevant environmental legislative requirements, as a minimum performance standard.
• Actively contribute to reducing waste, conserving water and energy and other sustainability initiatives.
• Comply with environmental management systems.
• Actively participate in understanding your environmental responsibilities.
• Pro-actively seek continuous improvement opportunities in the areas of environment and sustainability.

• Actively contribute towards identifying and implementing an Individual Development Plan and other relevant career planning initiatives.
• Participate in training (internal and external) to increase skills and knowledge.
• Proactively seek to implement new learnings in day-to-day work requirements.
• Continually seek and recommend to your manager new opportunities to improve/innovate within the business/work environment.

MEASURED KPIs

• Attainment of objectives as defined on the Lactalis annual performance agreement (Plus).
• Competent execution of all areas of Position Description.