Oracle CPQ Functional Consultant _ Hybrid_ 5 + Year

Company: Willware Technologies

Role: Oracle CPQ Functional Consultant

Workmode: Hybrid / Chennai/ Bangalore

System Maintenance:

• Analyze and troubleshoot the CPQ functional issues and manage communications to business units as well as vendor if needed
• Participate in the quarterly update process, partnering with SMEs to validate functionality and sign off
• Requirement Gathering/Continuous Improvement.
• Work with SMEs within the business to analyze current operational procedures, identify areas for improvement and offer possible solutions
• Facilitates the gathering, analysis, prioritization, and complexity categorization of business requirements.
• Document and model as is and future state business processes. Analyze and optimize requirements to match guiding principles of future state
• Effectively and efficiently organize and facilitate interviews and workshops
• Communicate and translate requirements effectively between business areas and IT
• Act as a liaison between business end users and IT development teams.
• Responsible for collaborating with the business to create detailed use cases, process flows, prototyping, test cases and test scenarios to implement quality solutions.

Testing:

• Participate (and sometimes lead) testing activities, providing input into test plans, writing test scripts and test cases
• Facilitate and direct testing defect tracking and reporting as needed
• Responsible for managing, creating and executing test cases and scenarios.
• Lead the quarterly update testing and facilitate of updates to all BU

Support:

• Support the SMEs through training of rollouts or new changes
• Support for Help Desk issues resolution
• Support error resolution process for integrations and workflows

You Must Have:

• Bachelors degree Computer Science, MIS, or related field
• 5 years of process improvement experience; especially experience that leverages technology
• Hands on experience implementing and maintaining Oracle CPQ
• Strong understand of data integration workflows and dependencies between systems
• Innovative and detail oriented
• Change agent, willing to challenge the status quo
• Knowledgeable in designing and constructing business processes and their links to technology
• Strong communication and facilitation skills
• Good planning and organizing skills
• Good project management skills