Oracle Cloud Principal Payroll Consultant (Managed Services)

Job Description for Oracle Cloud Principal Payroll Consultant (Managed Services)

About de Novo | The Original Pioneers of Oracle SaaS Cloud

de Novo is an exciting British technology company founded by the same entrepreneurs who created Certus Solutions, the original pioneers of Oracle SaaS Cloud in the UK&I. de Novo is once again pioneering into the digital world of the experience economy pushing the boundaries of the art of the possible using both ServiceNow and Oracle SaaS Cloud technologies together, innovating by re-imaging the world of work by delivering personalised employee experiences over standardised processes, thereby driving employee empowerment, engagement, satisfaction and contributing directly to an organisations goals through its people.

In alignment with the company's unwavering commitment to growth and innovation, de Novo has launched its innovation hub in Chennai, India to help drive the development of its new industry cloud solutions and increase its delivery and support capabilities.

To see how we are different; please visit www.de-novo-solutions.com (career page link) or email india.careers@de-novo-solutions.com.

Why work for us?

• We invest in you and offer first class training.
• We reward you for the commitment and effort you put in.
• We welcome new ideas and like you to make a difference.
• We are candid and straight talking.
• We pride ourselves in being a close supportive family unit with a strong team-working ethic.
• We aim to exceed expectations whilst, always putting the customers needs as our top priority.
• We aim to help you develop Consultancy skills by providing you with real life opportunities and experience to work on some of the most complex digital transformation projects across the UK, and internationally.

Position Title: Oracle Cloud Principal Payroll Consultant (Managed Services)

The Role

We are looking for a highly skilled and motivated Oracle Cloud HCM Consultant (Payroll) to join our Managed Services team. The ideal candidate will have strong functional expertise in Oracle Cloud Payroll, including configuration, testing, and support of end-to-end payroll processes. This role involves working closely with UK teams and business stakeholders to deliver high-quality payroll solutions, ensure compliance, and support operational excellence.

A deep understanding of Oracle Cloud Payroll functionality, quarterly update management, and complex issue resolution is essential, along with strong client-facing communication skills.

You will:

• Work hands-on as a Oracle Cloud Principal Payroll Consultant (Managed Services), triaging, diagnosing, and resolving complex client issues across Payroll and related modules
• Lead client requirement gathering sessions and design solutions.
• Work on configuration, processing, troubleshooting, maintenance, support and legislative compliance
• Coordinate with technical team for integration build and testing.
• Perform end-to-end setup activities including Payroll Definitions, Elements, Balances, Fast Formulas, Payroll Flow Patterns, and Calculation rules
• Handle payroll parallel runs, validations, and reconciliations during implementation or production cycles
• Lead and participate in testing cycles (SIT, UAT, Regression) and coordinate with business users for sign-off
• Support quarterly Oracle Cloud release testing and document configuration impacts
• Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions
• Prepare and maintain configuration workbooks, functional design documents, and user guides
• Provide post go-live and production support, resolving payroll-related incidents within SLA
• Deliver and coordinate training and knowledge-sharing sessions for team members to support capability growth and process alignment
• Build and maintain strong client relationships, ensuring a high level of satisfaction through responsive, proactive support and communication
• Drive improvements in support processes, documentation, and internal tooling, helping to establish a scalable, high-performing payroll support model
• Review and recommend enhancements from Oracle Cloud updates that would deliver value to clients
• Actively contribute to internal knowledge bases and support materials, and champion a culture of continuous improvement
• Provide strategic input into the ongoing development and structure of the Managed Services team

Person Specification

• Ethical Conduct: Commitment to ethical standards, integrity, and compliance with relevant regulations and organizational policies
• Teamwork: Strong interpersonal skills and a track record of working effectively within cross-functional teams, including stakeholders.
• Customer Service Orientation: Focus on meeting internal and external customer needs, providing responsive support, and building positive relationships with stakeholders. High level of adaptability and flexibility, with the ability to build strong long-lasting client relationships
• Continuous Learning: Willingness to learn and develop new skills, stay updated on industry trends, and pursue professional development opportunities to enable growth. A growth mindset with a commitment to continuous improvementfor yourself, your team, and your clients
• Consulting Skills: Strong consulting skills are essential for effectively communicating with clients, understanding their needs, providing recommendations, and guiding them through the implementation process. This includes active listening, problem-solving, and client relationship management
• Analytical & Problem-Solving: Tailoring solutions to business goals, processes, and constraints

Skills & Experience

Essential:

• At least 8 plus years of relevant experience with at least two full cycle Oracle Cloud Payroll implementations, specifically in Payroll.
• Strong knowledge of any seeded payroll legislation, statutory requirements and payroll processes
• Hands-on experience configuring core Payroll components such as payroll elements, fast formulas and calculation rules
• Experience of supporting large complex solutions with multiple stakeholders
• Troubleshooting problems, including functional replication of issues
• Experience of reviewing the impact of the Oracle cloud quarterly updates and identifying enhancements that would benefit clients
• Documenting and reviewing of the enhancements. Train the team on the enhancements.
• Should be competent in writing Fast Formulae for Payroll and has strong working knowledge of Payroll processes.

Desirable:

• Broader Oracle Application experience, including other HCM modules
• Oracle Core HR
• Oracle Absence Management
• Oracle OTL
• Oracle Workforce Compensation
• Oracle Talent and Performance Management
• Oracle Recruiting Cloud
• Oracle Learning Cloud
• Familiarity with Oracle Redwood UX and Visual Builder Cloud Service (VBCS)
• Exposure to Jira and ServiceNow would be a plus.
• Exposure to payroll in different legislative regions (e.g. India, or EMEA)
• Experience working in a multi-regional or global support model
• Previous involvement in client onboarding or managed services transition projects
• Knowledge on ISO9001 (QMS) will be an added advantage.

Qualifications

• Oracle Cloud Payroll Implementation specialist (obtained or willing to work towards)

Location

Chennai, INDIA.

Employment Type

Full-time Employment

Compensation & Benefits

Salary Best in Industry

Benefits Term Life / Mediclaim / Accident insurance

Training Certified training in Oracle SaaS Cloud as required by your role.

Contact us

Interested candidates are invited to submit their resumes to india.careers@de-novo-solutions.com. Please include the job title in the subject line of your email.

Equality Statement

de Novo seeks to recruit the best person for each of our roles, based on merit alone and free from bias. Were committed to treating all our job applicants fairly and with respect, irrespective of their background, disability, or any other protected characteristic.

We recruit individuals who embody the de Novo core values of professionalism, expertise and trust which has given us a fantastic variety of people and cultures across our organisation.

We celebrate our diverse teams who make de Novo the inclusive, collaborative and rewarding place it is to work.

We hire the best in the industry, provide them the support to achieve their goals and challenge them to make a real impact on our business. If you want to join an organisation that truly sees and harnesses what makes you unique, apply to us today.