Ops Support Specialist - C05
Citi Bank
2 - 5 years
Chennai
Posted: 14/06/2025
Job Description
The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services . The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes
Responsibilities:
• Perform semi-annual and transfer reviews by comparing the employee’s entitlements to the Job Profile Matrix (JPM)
• Complete entitlement requests in Citi Marketplace (CMP) for new hires and existing employees via requests loaded to the CEG SharePoint site
• Perform annual reviews of the JPM’s with Operations management to ensure they are complete and accurate
• Support the onboarding of new system and partner entitlements, including the creation of new id’s/profiles
Qualifications:
- Previous relevant experience preferred.
- Proficient in Microsoft Office
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills.
- Consistently demonstrates clear and concise written and verbal communication skills.
Education:
- Bachelor’s degree/University degree or equivalent experience
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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