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Ops Accounting Supervisor - C10 - CHENNAI

Citi Bank

5 - 8 years

Chennai

Posted: 30/07/2025

Job Description

The Ops Accounting Supervisor provides leadership and supervisory responsibility for a small team of clerical/support employees. Delegates and supervises straightforward tasks. Effectively recommends personnel actions such as hiring, discipline, performance evaluation, promotion, compensation adjustments and termination. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Ensures the quality and service of self and others. Good understanding of procedures and concepts within own technical/subject area. Good understanding of how the team integrates with others in accomplishing the objectives of the area. Responsible for training team members, monitoring quantity and quality of work and providing feedback to employees on performance. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Has a direct impact on the business through the quality of the tasks/services provided. Quality and timeliness of service provided will affect the effectiveness of the team. Responsible for training team members, monitoring quantity and quality of work and providing feedback to employees on performance.

Responsibilities:

  • Supervises daily work flow of a small team by assigning projects and Tracking deliverables.
  • Applies good knowledge of technical and professional principles, concepts, and in depth knowledge of team objectives as they pertain to Ops Accounting.
  • Direct impact on the business through the quality of the tasks/services provided through activities performed by the team. Oversees the accounting activity related multiple operations within the business and the maintenance of the General ledger.
  • Typically Responsible for identifying and resolving basic/routine problems with broader departmental impact within established procedures.
  • Responsible for monitoring quantity and quality of work and providing feedback to subordinates on performance.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • Strong knowledge on Chargeback process
  • Knowledge on Association framework & settlements
  • Knowledge on UAE Wealth business
  • 5-8 years of experience in an accounting role with limited experience in people management.

Education:

  • Bachelors degree

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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