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Operations Team Member-Liability Operations-RPC Operations

Kotak Mahindra Bank

2 - 5 years

Kota, Mumbai

Posted: 29/10/2025

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Job Description

The Operations Team Member – Liability Operations is responsible for handling documentation and service requests (SRs) related to liability products across branches. The role requires strong attention to detail, timely processing within defined TATs, and effective communication with branch teams to resolve queries. The ideal candidate should be tech-savvy, process-oriented, and capable of maintaining high accuracy in operational tasks. Responsibilities: Verify documents received for modifications from various branches. Process service requests (SRs) within defined turnaround time (TAT). Ensure accuracy and completeness in documentation and data entry. Communicate with branch teams to resolve queries and clarify documentation issues. Maintain records and logs of processed requests for audit and compliance. Use desktop/laptop systems efficiently for operational tasks and reporting.

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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