Operations Supervisor - Cash Settlements
FRANKLIN TEMPLETON
1 - 2 years
Hyderabad
Posted: 12/07/2025
Job Description
Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Unlike other firms, our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is always in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms.
Fiduciary Trust International is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world.
What is the Operations Supervisor Cash settlements responsible for?
A Global Supervisor must supervise a staff of individuals with varying levels of experience and backgrounds.
One must be able to lead change strategies and hold staff accountable for their actions. Lead the team, with coaching and development of the staff, including personnel hiring/termination decisions, appraisals, setting and managing objectives of the group.
Recommend and implement changes and/or additions to department procedures to increase efficiency and/or accuracy.
Drive improvements to the processes and products supported.
Supervise daily activities and workflow of entire team and act as the escalation point for the team’s work and staff issues.
Identify control risks and implement re-mediation plans to mitigate – participate in control reviews and remediate all risks for client accounts.
Develop relations with business partners and be point of contact for escalations.
This role deals with third party vendors, which are directly related to overall customer experience with our firm.
Establish strong relationships with vendors and proactively manage expectations and solutions to provide an optimum level of service to clients.
What ideal qualifications, skills & experience would help someone to be successful?
MBA (Finance) degree required with focus on accountancy/commerce
1-2 years’ experience as supervisor or above
Overall working experience of 8+ years
Work Shift Timings - 6:30 PM - 3:30 AM IST
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
*Most benefits vary by location. Ask your recruiter about benefits in your country.
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
About Company
Franklin Templeton is a global investment management organization that provides mutual funds, retirement plans, and investment advisory services. The company is dedicated to delivering comprehensive financial solutions to individual and institutional investors with an emphasis on long-term growth and innovation.
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