Operations Specialist -Working Professional

Position: Operations Specialist

Location: Mumbai, Marol

Salary: Up to 5.5 LPA

Roles & Responsibilities:

• Support end-to-end program execution including scheduling, tracking, reporting, and learner communication.
• Gather, document, and share detailed product requirements with relevant teams.
• Coordinate with internal teams, faculty, and external partners to meet timelines and ensure accurate content delivery.
• Design and manage training programs for new product features, updates, and launches.
• Plan and execute User Acceptance Testing (UAT), monitor performance insights, and recommend improvements.
• Act as the first point of contact for learners/stakeholders to resolve queries.
• Prepare weekly/status reports and maintain detailed project documentation.

Key Skills / Requirements:

• Strong coordination and communication skills.
• Experience in operations, program management, or training coordination.
• Comfortable working with cross-functional teams and external partners.
• Basic reporting, documentation, and process improvement skills.