Operations Specialist, Local Shops
Amazon
2 - 5 years
Bengaluru
Posted: 27/02/2025
Job Description
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e
- commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations.
We are looking for an Operations Specialist who shares Amazon's passion for the customer—someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.
In this role, you will be responsible for working closely with sellers, sales, and support teams to identify fulfillment issues faced by sellers and help alleviate their acute and short
- term challenges.
You will also partner with marketing, category, and product management teams to drive discovery of local shops through merchandising and build long
- term features to improve the overall seller and customer experience on Amazon.in.
Role and Responsibilities:
• Develop and implement marketing plans to boost visibility of locally
- amenable products both on and off Amazon.in.
• Lead core merchandising efforts during high
- velocity sale events to drive key business and marketing metrics.
• Monitor operations performance, collaborating with cross
- functional teams to address issues and ensure metrics meet established goals.
• Gather and analyze seller feedback and contact data to identify experience improvement opportunities, working with Product Managers to develop and implement solutions.
• Monitor and improve marketing campaign performance and seller engagement.
• Be available to work on weekends (Saturday and Sunday), with two other days off during the week.
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
- Ability to communicate effectively (Read, Write, Speak )
Preferred Qualifications
- Knowledge of SQL
- Experience in e
- commerce, digital marketing, customer service delivery or digital sales
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).