Operations Manager

Job Title

Central Operations Manager Guwahati (Assam)

Location

State / Central Office Guwahati (Assam)

Employment Type

Full-time

About the Role

We are hiring an Operations Manager to centrally manage, monitor, and scale district-level SHG mobilisation and cadre coordination efforts across Assam. This role will act as the bridge between strategy and execution, ensuring that district teams are aligned, activities are tracked, and field insights are converted into actionable decisions.

This is a high-ownership role, suited for candidates with strong operational discipline, political understanding, and experience managing multi-district field teams.

Key Responsibilities

1. Central Operations & Planning

• Translate state-level strategy into clear operational plans for districts
• Create monthly, weekly, and daily activity frameworks for district teams
• Design SOPs, workflows, and execution guidelines for SHG engagement

2. District Team Coordination

• Coordinate with District Managers across all assigned districts
• Track field activities, outreach numbers, and mobilisation progress
• Resolve operational bottlenecks faced by district and block-level teams
• Ensure timely execution of campaigns and mobilisation drives

3. Cadre & Stakeholder Alignment

• Work closely with party cadre leadership to align ground activities
• Support cadre teams with structured plans, data, and execution inputs
• Coordinate state-level events, reviews, and special initiatives

4. Monitoring, Reporting & Insights

• Build and maintain dashboards/reports on SHG engagement and outreach
• Analyze field data to identify gaps, high-performing districts, and risks
• Compile district feedback, local issues, and sentiment for leadership review
• Ensure consistent reporting standards across districts

5. Scale & Quality Control

• Support onboarding and training of district and block-level teams
• Maintain quality and consistency in field engagement and messaging
• Continuously improve processes based on field learnings

Eligibility & Requirements

• Graduate / Post-graduate in any discipline
• 24 years of experience in operations, political campaigns, social sector programs, large-scale field projects, or NGOs
• Experience managing multi-location or multi-district teams
• Strong understanding of Assams political and administrative structure
• Proficiency in Assamese (mandatory); Hindi/English preferred
• Strong command over Excel / Google Sheets/reporting tools

Desired Skills

• Operations management & execution planning
• Strong coordination and follow-up skills
• Data-driven decision-making
• Clear communication across the field and leadership levels
• Ability to work under pressure and tight timelines

What We Offer

• Central role in a statewide grassroots mobilisation program
• High visibility with leadership and district teams
• Opportunity to shape systems, processes, and scale
• Competitive remuneration based on experience