Operations Manager (Design), Amazon Music Design
Amazon
5 - 10 years
Mumbai
Posted: 28/06/2025
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Job Description
We're seeking an experienced Design Operations Manager to join Amazon Music's growing team in India.
This role will be responsible for driving operational excellence, managing day
- to
- day operations, and implementing Ops specific India strategic initiatives to support Amazon Music's expansion in the region.
Key job responsibilities
• Lead and optimize operational processes for Amazon Music services in India
• Coordinate with cross
- functional teams to scale efficiencies that lead to high creative bar
• Develop and track key performance metrics (KPIs) to ensure operational efficiency
• Drive continuous improvement initiatives and process optimization
• Create and maintain standard operating procedures (SOPs)
• Collaborate with global teams to implement best practices and standardize processes
• Help manage escalations within your team
• Partner with Product and Engineering teams to optimize design delivery
Basic Qualifications
- Required Qualifications:
• Bachelor's degree in Design, Business, Engineering, or related field
• 3+ years of experience in operations management, preferably in technology or digital services
• Strong analytical and problem
- solving skills
• Excellent project management capabilities
• Proven track record of process improvement and optimization
• Strong communication skills in English
• Experience with data analysis and reporting tools
Preferred Qualifications
- Preferred Qualifications:
• Experience in music streaming or digital entertainment industry
• Knowledge of Indian music market
• Experience with Agile methodologies
• Proficiency in regional languages
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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