Operations Expert, AVP

Job Title: Operations Expert, AVP

Location: Bangalore, India

Role Description

Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.

Work includes:

• Identifying and prioritizing product and service improvement opportunities and creating plans for implementation.
• Utilising comprehensive knowledge of the company's internal operations to develop forward-looking focus for business.
• Supporting bank strategy, proactively identifying and managing areas of risk.
• Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions.
• Communicating changes to operational requirements and their impact on relevant processes and controls.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement.

Work includes:

• For the delivery of high standards of client service, at the same time ensuring that all internal (eg Risk) and external (eg Compliance) standards requirements are met in full, utilizing a combination of onshore and offshore resource managed as a single global CLM team.
• Ensure appropriate escalation policies exist and are followed. Work collectively with offshore management, develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity panning, adherence to and improvement in performance and quality standards and appropriate career development.
• Chair regular meetings with the business and compliance to facilitate good communications and resolve KYC remediation issues within the organization for the varying business areas which are supported by CLM.
• Identifying and prioritizing product and service improvement opportunities and creating plans for implementation.
• utilizing comprehensive knowledge of the company's internal operations to develop forward-looking focus for business.
• Supporting bank strategy, proactively identifying and managing areas of risk
• Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
• Communicating changes to operational requirements and their impact on relevant processes and controls

Your skills and experience

• 9 to 13 years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc
• Understanding of Control, Compliance, Investigation/chasing functions in banks
• Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID)
• Ability to interpret regulatory guidelines and assessing risk scores and entity types
• Ability to interpreting alerts
• Ability to identifying trends and inconsistencies
• Understanding of end to end KYC process

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.