Operations Expert, AS

Job Title: Operations Expert

Location: Bangalore, India

Corporate Title: Associate

Role Description

• The Financial Crime Control Continuous Improvement Centre of Excellence (FCCI CoE) operates within the Financial Crime Risk and Compliance Monitoring & Assurance function under CB IB Operations and Controls.
• While maintaining segregation, FCCI collaborates closely with the front office and supports Accountable Client Owners (ACOs) in reviewing Account Activity Reviews (AARs) and assessing the Expected Nature and Purpose of Relationship (ENPR).
• FCCI also drives continuous improvement initiatives to optimize operational frameworks, enhance process efficiency, and strengthen risk management controls.
• The role involves working with an automated surveillance platform that detects anomalies using Artificial Intelligence (AI) and Machine Learning (ML) solutions.
• You will collaborate with German Coverage ACO and business support teams, analyze Corporate and Investment Banking (CIB) product transactions, provide risk commentary on annual AAR and update the ENPR.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your Key Responsibilities

• Investigate client transactional behavior (Account Activity Reviews) to identify and document transactional outliers against expected client transactional activity behavior.
• Processing of AAR (Account Activity Review) und ENPR (Expected Nature of Purpose and Relationship) tasks for the Cash, Trade Finance and Global Market products.
• Partner with the regional German regulatory client management teams to resolve issues in a timely manner.
• Maintain and update Excel-based trackers, perform data reconciliation, and generate AAR/ENPR status and projection MI reports.
• Manage and respond to mailbox queries from business and support teams, ensuring timely resolution or escalation.
• Support the team lead in guiding and mentoring junior team members, fostering a culture of knowledge sharing and best practices.

Your skills and experience

• 5-6 years of experience in Account Activity Reviews, KYC, AML, and Financial Crime Investigations.
• Strong understanding of corporate cash management, trade finance and global market products.
• Experience in writing risk assessment summaries, disposition and plausibility commentaries to evaluate actual account activity against expected behaviour.
• Hands-on experience in core banking (BAU) operations or middle office sales support functions.
• Strong risk management capabilities, with expertise in KYC controls related to the client lifecycle.
• Ability to work independently and demonstrate a proactive, inquisitive, and problem-solving mindset in a fast-paced environment.
• Excellent collaboration and stakeholder management skills, with the ability to build and maintain relationships across business, compliance, technology, and quality control teams.
• Strong communication skills in English, with proficiency in MS Outlook and PowerPoint.
• Excellent excel skills (macros, pivot tables, and complex formulas) for data reconciliation and MI reporting.
• German language proficiency is essential.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.