Operations Engineer
Accenture
3 - 5 years
Kolkata
Posted: 9/9/2024
Job Description
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : BE
Summary: As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing infrastructure services and ensuring their smooth functioning. Roles & Responsibilities: - Manage and support infrastructure services, ensuring their smooth functioning. - Collaborate with cross-functional teams to ensure timely resolution of issues and incidents. - Ensure compliance with service level agreements (SLAs) and operational requirements. - Identify and implement process improvements to enhance service delivery and efficiency. - Provide technical support and guidance to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of Infrastructure Service Management. - Good To Have Skills: Experience with cloud technologies such as AWS or Azure. - Experience in managing and supporting infrastructure services. - Strong understanding of ITIL processes and best practices. - Experience in incident management, problem management, and change management. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 3 years of experience in Infrastructure Service Management. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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