Operations Engineer
Accenture
3 - 5 years
Hyderabad
Posted: 9/9/2024
Job Description
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : SD-WAN Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of the systems and provide timely resolutions to any issues that may arise. Your role will involve actively participating in team discussions and contributing to providing solutions to work-related problems. With your expertise in SD-WAN Operations, you will play a crucial role in maintaining the efficiency and reliability of our infrastructure. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure the smooth functioning of production systems and services. - Manage the delivery of services based on operational requirements and service agreement. - Identify and resolve any issues or incidents that may impact system performance. - Collaborate with cross-functional teams to implement improvements and enhancements. - Monitor system performance and proactively address any potential bottlenecks or risks. - Maintain documentation of system configurations, processes, and procedures. - Provide technical support and guidance to internal teams and stakeholders. - Stay updated with industry trends and advancements in SD-WAN Operations. - Assist in the evaluation and implementation of new technologies and tools. - Conduct regular audits to ensure compliance with security and regulatory standards. - Participate in on-call rotations to provide 24/7 support when required. Professional & Technical Skills: - Must To Have Skills: Proficiency in SD-WAN Operations. - Good To Have Skills: Experience with network troubleshooting and configuration. - Strong understanding of network protocols and technologies. - Knowledge of routing and switching concepts. - Experience with network monitoring and performance optimization. - Familiarity with security protocols and best practices. - Ability to analyze and interpret network traffic and logs. - Excellent problem-solving and troubleshooting skills. Additional Information: - The candidate should have a minimum of 3 years of experience in SD-WAN Operations. - This position is based at our Hyderabad office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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