Operations Engineer
Accenture
2 - 5 years
Gurugram
Posted: 09/09/2024
Job Description
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Intune
Good to have skills : Microsoft System Center Virtual Machine Manager (SCVMM)
Minimum 5 year(s) of experience is required
Educational Qualification : Professional Attributes: Good with communication, Documentations and presentation skills Should be a team player Flexible with shift/support requirements.
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have Skills : Microsoft Intune Good to Have Skills : Microsoft System Center virtual Machine Manager (SCVMM) Job Requirements : Key Responsibilities : Ensure the effective support and delivery SCCM to support the transition. Primarily ownership of the EUC ticket queue, providing 2nd / 3rd line technical support for IT incidents and problems. Working alongside vendors as appropriate to investigate solutions. Tickets are to be owned until successful resolution. May include escalation management to third party vendors, including Microsoft Premier Support. Software patching through SCCM manually or via ADR for workstation clients. Manually patching for servers end only Technical Experience : Application Deployment Software patching through SCCM manually or via ADR for workstation clients Manually patching for servers end only Client troubleshooting Client installation issues, scan failed issues, failed to software updates, failed to download policies etc Windows Servicing via SCCM Upgradation of SCCM to the latest CU or current branch and pack from existing one Administrating of SCCM Infrastructure Software Updates Patch Activity , MDT , SCCM server administration, Application Package Deployment Prepare and export Different Kind of Report ,Antivirus Management, SCOM ,SCPM, Backup and Recovery, Hyper-V, SCCM Antivirus Management working with collection Professional Attributes : Good communication skills required for interacting with Customer. Ability to work independently and make decisions with little direct supervision Educational Qualification: Professional Attributes: Good with communication, Documentations and presentation skills Should be a team player Flexible with shift/support requirements. Additional Info :
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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