Operations Engineer
Accenture
5 - 7 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : Microsoft Azure Active Directory, Microsoft Defender
Minimum 5 year(s) of experience is required
Educational Qualification : Bachelors Degree or Equivalent
Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of the systems and services. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of production systems and services. - Manage the delivery of services based on operational requirements and service agreement. - Collaborate with cross-functional teams to resolve issues and improve system performance. - Identify and implement process improvements to enhance operational efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager. - Good To Have Skills: Experience with Microsoft Azure Active Directory, Microsoft Defender. - Strong understanding of system operations and support processes. - Experience in troubleshooting and resolving technical issues. - Knowledge of ITIL framework and incident management processes. - Familiarity with scripting languages such as PowerShell. - Ability to analyze system performance and identify areas for improvement. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Endpoint Configuration Manager. - This position is based at our Bengaluru office. - A Bachelors Degree or Equivalent is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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