Operational Risk Manager (For a large GCC)
Crystal Peak
5 - 10 years
Pune
Posted: 21/03/2026
Job Description
Ensure continual improvement in operational risks areas at all levels. The position is required to adopt a partnership approach to understand underlying risks and recommend appropriate fit-for-purpose practices in all COEs & enabling functions such as Facilities, HR, Finance, Procurement, IT, etc.
Roles & Responsibilities:
Play the role of an enabler and simplify overall Risk framework (Operational Risks, Strategic Risks, Financial Risks, Geo-political, etc.)
Review, adherence and update to Operational Risk Management framework in line with the Group framework
Plan and conduct entity level risk identification and risk quantification in line with group framework
Support direct report in detailed investigations of key incidents reported in incident tool
Engage with stakeholders to revise entity level key risk indicators (KRIs) and monitor on periodic basis
Perform risk assessments for strategic projects and initiatives
Track risk response action tracker with stakeholders and report on periodic basis
Prepare/Review dashboards for key activities listed above in various forums like RRC, QRM, Exec reporting etc.
Actively participates in the development of risk policies, review and update operating procedures Work collaboratively with the team to support implementation of Group driven Risk based Internal Control framework by aligning macro processes
Embed and align Internal Control framework into operational risk management
Support 1st line in detailed investigations of key incidents reported in incident tool
Perform gap analysis, conduct testing of potential risk areas, challenge self assessments and identify reportable issues
Periodically provide training and guidance to staffs on various areas of Operational Risk Management (build awareness)
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