Operation Risk Manager

Credila

2 - 5 years

Mumbai

Posted: 30/06/2025

Job Description

Job Title: Manager Operational Risk

Company

Credila Financial Services Ltd

Location

Mumbai

Department

Risk

Travel

Limited

About the Company

Credila Financial Services Limited (Formerly known as HDFC Credila Financial Services Limited) is one of India’s largest education loan non-banking financial companies (NBFCs) offering education loans to Indian students. With an in-depth understanding of the higher education domain in India as well as overseas, Credila offers tailor-made education loan solutions that help enable students to be financially equipped to pursue their education at their dream university and country of study. Since inception, Credila has funded 178,000+ Indian students across 63 countries in 4,600 institutes

Job Description

Operational Risk Manager is responsible for independently overseeing the management of operational risk exposures (including monitoring and reporting on aggregate operational risk exposures across groups, legal entities, geographies and jurisdictions) and the quality of operational risk management practices across the company.

The responsibilities include developing, maintaining, and ensuring adherence to enterprise-wide operational risk frameworks, risk policies, and risk management procedures aligned to approved risk appetite statements.

Key roles and responsibilities

ü  Develop operational risk policies, strategies and standards for Operational Risk Management. Lead implementation of enterprise-wide operational risk strategy and policy and work closely with all businesses and support functions.

ü  Maintain documentation for Operational Risk Management and risk policies and procedures

ü  The primary responsibilities would be to identify, report, assess, measure, monitor, control and report operational risks for the company and evaluate whether the risk management practices are in line with the operational risk strategies and policies.

ü  Monitor and report key risk and control indicators for operational risks across business functions

ü  Track and monitor operating risk issues for business units and the mitigation measures adopted by them in response thereof. Report operational risk issues and decisions to senior management on regular basis and highlight the senior management of any serious operational risks

ü  Analysis and reporting of Operational Loss events.

ü  Propose Risk Mitigation Plans for breaches

ü  Implement Ops risk framework and conduct ORMC meeting at Periodical interval

ü  Develop strong relationship with key stakeholders and business partners by addressing issues/concerns (providing subject matter expert advice) in timely manner as well promoting free / open two-way communication lines between Risk and Business

ü  Keep abreast of latest operational risk management techniques and industry best practices

ü  Assist in identifying and evaluating risk areas across the operational activities.

About Company

Credila, a subsidiary of HDFC Ltd., is India’s first dedicated education loan company, providing customized education financing solutions for students pursuing higher studies in India and abroad.

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