Officer/ Senior Officer/ Assistant Manager - Admissions & Outreach

Positions: Officer/ Senior Officer/ Assistant Manager - Admissions & Outreach

Role Overview

These positions support the Head Admissions in executing the admissions strategy, managing student counseling, CRM/ERP operations, documentation, conversions, and outreach.

Key Responsibilities

• Counsel students and parents regarding programs, fees, and career paths.
• Manage student inquiries via calls, walk-ins, emails, and digital leads.
• Handle CRM/ERP-based admissions processes and maintain accurate updates.
• Ensure strong follow-ups to maximize conversions.
• Assist with documentation, verifications, and onboarding.
• Participate in school visits, career fairs, open houses (based on level).
• Maintain MIS reports for inquiries, applications, and conversions.
• Ensure compliance with university and regulatory norms.
• Assist in open houses and internal events.
• Adapt quickly to a high-volume, competitive environment .
• Handle higher-volume inquiries and provide quality counseling.
• Independently manage program-specific follow-ups and conversions.
• Support outreach activities as required (school visits, small events).
• Own conversion targets for assigned programs.
• Mentor Junior Officers; ensure quality-counseling standards.
• Represent the university at fairs, workshops, and partner engagements.
• Strengthen follow-up and CRM discipline within the team.
• Lead and guide a small admissions team.
• Drive daily performance, targets, and CRM hygiene.
• Plan and execute outreach activities:

A. School visits

B. Education fairs

C. Open house events

D. Coaching center partnerships

• Support creation of outreach schedules and assign responsibilities.
• Provide insights and weekly performance analytics to Head Admissions.
• Ensure a competitive, high-output working environment.
• Oversee admissions for multiple programs/clusters.
• Develop short-term and annual admissions plans aligned with Head Admissions.
• Lead and expand outreach initiatives at a strategic level:

A. Large-scale school networks

B. Coaching institute collaborations

C. Regional outreach mapping

D. Relationship building with counselors & principals

• Manage team performance, conversions, and communication quality.
• Drive process improvements and ensure a superior applicant experience.
• Maintain strong market intelligence and competitor analysis.

Skills & Competencies

• Strong communication & student counseling skills
• CRM/ERP admissions system proficiency (mandatory )
• Competitive, target-driven mindset
• Public speaking & presentation skills
• Analytical and MIS reporting capability
• Team leadership (for Assistant Manager/Manager)
• Outreach planning & relationship-building skills

Qualifications

• Bachelors degree required; Masters preferred (MBA/Marketing/Education).
• 5-10 years relevant experience (University Admissions experience required) .
• Jaipur-based candidates preferred.

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