Officer-Project Manager-C11-Hybrid-Pune

Citi Bank

5 - 8 years

Pune

Posted: 10/28/2024

Job Description

The Project Intermediate Manager provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

  • Manages work flow or process change and redesign; forms a strong basic understanding of the specific product or process associated with a project under management.
  • Develops and maintains a strong subject matter expertise in a highly diverse and complex set of operational and systems processes central to a projects.
  • Maintains project support from concept to post implementation.
  • Handles questions, assesses issue root cause, and develops/implements process enhancements post implementation.
  • Participates in the identification, assessment, and resolution of issues impacting a project including but not limited to root cause analysis as well as development and orchestration of remediation plans through to resolution.
  • Develops detailed project plans and maintains project schedules; prioritizes tasks and acquires required resources as necessary.
  • Coordinates projects, which may require constructing and communicating a business case that typically involves a significant change to an existing system and/or process.
  • Utilizes interview techniques, system knowledge and Customer input to develop requirements and project plans for all operational needs on moderately complex projects.
  • Ensures a successful implementation by working with developers, testers and customers and providing direction in resolving problems or issues.

Qualifications (Experience):

  • Total working/Relevant experience between 5-8 Years as PMO
  • Stakeholders management
  • Project Management
  • Portfolio Management
  • Expert in Excel
  • SOW Management
  • Vendor Management
  • Budget Management
  • SDLC knowledge
  • Project Governance
  • Resource Management
  • R&C Management
  • Capacity Planning
  • Cost Optimization
  • Sprint/Release management

Education:

  • Bachelor’s/University degree or equivalent experience

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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