Officer - Employee Engagement

Ujjivan Small Finance Bank

0 - 0 years

Ahmedabad, Rajkot, Surat

Posted: 14/07/2025

Job Description

Group Company: Ujjivan Small Finance Bank Limited

Designation: Officer-Employee Engagement (UB-HR-WEE-OF)

Office Location: West 4428-Udhana, West 4465-Nava Vadaj

West 4468-CTM

West 4483-Shastri Maidan

Position description: Officer-Employee Engagement

Primary Responsibilities:

  • Business Financials Lead Engagement Liaison with Business to understand their manpower requirement priorities resourcing accordingly Responsible to provide trained manpower to Business and is productive within 3 weeks of joining to the respective location One to one interaction with individual staff for their queries Managing Low Performers PIP Responsible for executing engagement interventions to enhance Trust Index To coordinate and evaluate the effectiveness of the workforce engagement strategy To establish benchmarks and targets against which future improvements can be made Hiring CRO FIO other supporting vertical as well with in TAT Customer Both Internal External Educate Branch staff about all policies processes adhered amended by Ujjivan from time to time Act as a catalyst between branch employees HR to make Ujjivan best place to work Conflict management Address issues in the field in full coordination with the line managers Establishing Rapport with the branch Staff provide early feedback on any issues of dissatisfaction especially in the area of local supervision management Career Advancement Plan Motivating employees on the opportunities across the region handholding and ensuring the implementation of orientation plans at the branches post training Managing End to end employee life cycle and give handholding to employees State Cluster Level owner of execution of the employee engagement activities and measure the outcomes activities includes regional festival employee anniversary gifts family connect plan sports tournament Organizing Health Medical checkup Camps for employees Make Suring full final settlement is on time Branch clearance Supervisor clearance SHR clearance IT assets Ensuring confirmation as per process and helping concern supervisor to follow the process Sharing payroll input to concern person within 100 efficiencies Following up with supervisor to completion probation appraisal is on time Handling as a regionalcluster spoke for sharing confirmation data with corporate team or business spoke Daily resignation tracker head count signs off etc Internal Process Regular Coordination with RLT on Issues for resolutions Min 13 branch visits in a month All branches to be visited in one quarter Acting as an independent advisor for employees in tough situations Maintain a track of one to one interaction with branch staff solution counsel their issues Regional priorities and executing variance stage of branchesbranch employee eg EPFO data correction KYC updation various MIS etc Helping people understand the value of their individual contributions Improving communications Recognizing good work Innovation Learning Ensure that all members of the Branch staff are up to date on all relevant circulars and Benefits offered to them Assisting adherence to training mandatory training programs for branch staffscompletion Mandatory course on Swayam Ensure adherence to training mandays mandatory training programs for branch staff Coordinate with Distribution Concern teams on people related matters support branch activities to foster teamwork and continuously make Ujjivan a great place to work

About Company

Ujjivan SFB provides banking services to the unbanked and underbanked population in India. It offers savings, loans, insurance, and digital banking tailored for low-income segments. The bank promotes financial inclusion through a wide network of branches.

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