Officer

Core Responsibilities:    

• Ensure compliance with all regulatory requirements and internal Citi policies
• Good understanding of applicable regulations and compliance with same.
• Check for document completeness and spot inconsistencies. 
• Calculate income for credit assessment in accordance with policies/procedures
• Understand relevant policies and capture of

Key Deliverables

• Ensure day to day operations are performed and SLAs are met as agreed with business
• Timely and accurate processing and customer resolution
• Timely escalation on incomplete/delayed processing

Experience:

• 3-5 years’ experience in underwriting / other operations, preferably Credit Card underwriting.
• Should have good comprehension skills & attention to details
• Should have good communication skills
• Should be able to make sound decisions based on information on hand
• Customer focused
• Demonstrate strengths across Risk/Controls and Client Excellence

Skills:    

• Sound credit judgment, in ensuring that apps are approved within the credit/regulatory guidelines.
• Detailed examination of documents (income, id) & applicant profiling to prevent fraud
• Focus on turnaround time & processing accuracy
• High level of service to internal & external customers

Education: Bachelor’s Degree / MBA