Officer – Payment Operations – Global Banking Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Your background

• Graduate with knowledge of FEMA / RBI regulations and 10-15 years’ experience
• Similar experience in managing Cross border remittance [Non-Trade] and Domestic [electronic and Paper] payment operations with private / foreign bank.
• Coordinating with branches for internal and external audits for data requirements and responses on Cross Border Remittances
• Coordination with branches on Remittances related initiatives / regulatory guidelines.
• Strong written and oral communication to ensure effectiveness while interaction with business, regulator, and auditors.
• Ability to manage volumes and multi-tasking with accuracy against stiff deadlines.
• Excellent customer service and inter-personal skills
• Good knowledge of Microsoft excel, word and PowerPoint.

What you can expect

Global Treasury, Merchant and Estate business is looking for dynamic and talented individuals to support the strategy in order to meet the growth demands from clients and client management groups in the product areas of Payments and Cross Border Remittances.

What you will do

• Managing Branch Cross Border Remittances and Domestic Payments [electronic and Paper]
• Back up for Payments/CMS/Clearing/Cash/Card Settlement
• Authorisation of transactions/accounting entries on GBS
• Handling of RBI applications/letters and coordination with the regulator
• Liaising with internal stakeholders such as Compliance /Product / Business team
• Liaising with clients in handling of critical remittance transactions

• Coordination with Audit teams in handling of queries/observations