Ocean & Air Expert

Tata Consultancy Services

2 - 5 years

Mumbai

Posted: 17/06/2025

Job Description

Job Description

TCS is hiring for Ocean & Air Expert Role!!!

REQUIRED COMPETENCIES

  • Candidate should have good knowledge of Logistics Operations and Documentation of Sea/Road/Rail and Air

  • Need good Process Knowledge of Ocean Shipment from Freight Forwarders point of view.

  • Added Value if you have experience in Handling Digital Platforms

  • Minimum of 3 to 4 years of relevant experience in Ocean freight forwarding domain.

  • Should have been managing customers/operation desk.

  • Experience in Operations Process. Vendor, Liner management / Follow up and tracking procedures

  • Must have knowledge on KPI customer demands

  • A Domain expertise with GOOD knowledge of business processes, Process Management

    Job Description:

  • Being Part of Daily Team Huddles and ensuring you plan your capacity on daily basis

  • Create SOP, follow the Process governance with Agile mindset.

  • Ensure that Daily shipment are processed on Time as per the SLA and meet the Business KPI and Deliverables in Day-to-Day operations.

  • Ownership and exhibiting a strong Support for Team & your Shift Manager and always be ready for any changes or new updates in Process and helps to replicate the same on day-to-day basis

  • You Represent a pride Digital Freight forwarding Logistic/ Shipping expert.

  • An effective communicator with excellent relationship building.

  • Strong on Communication via English Both written and Verbal

  • Ensuring that you drive the organizational goals and customer Deliverables.

  • Being Pro-active in providing solutions to customer and performance driven

  • Expect that you handle business Volumes with company VALUES & Governance

  • Ensure that you Manage your capacity and be ready for Peak Season and help to Exhibit Going Extra Mile in Stepping from your respective tasks and handle multiple tasks.

  • Ensure you are flexible with Shifts

    Desired Candidate Profile
    Qualifications :BACHELOR OF BUSINESS ADMINISTRATION, BACHELOR OF BUSINESS MANAGEMENT, BACHELOR OF TECHNOLOGY, M.SC-TECH, MASTER OF BUSINESS ADMINISTRATION

  • About Company

    TCS is the flagship IT services company of Tata Group and one of the world’s largest IT consulting firms. It offers software development, business process services, cloud solutions, and digital transformation for global enterprises._x000d_ _x000d_

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