Role:Nexthink Engineer

Experience: 6-8 years only

Locations:Chennai/Bangalore/Hyderabad/Noida

Must have & good to have:

Mode of Interview : Virtual drive

Must-Have

Experience in implementation, configuration, and administration of the Nexthink platform, ensuring optimal performance and integration with enterprise systems.
Manage platform upgrades, patches, and version enhancements in coordination with vendor support.

2. Dashboard and Visualization

Design and develop custom Nexthink dashboards, campaigns, and score definitions tailored to operational KPIs and user experience goals.

Leverage Nexthink to build executive-level and operational dashboards for IT, HR, and business stakeholders

3. Use Case Development

Implement Out-of-the-Box (OOTB) and custom use cases to monitor critical metrics such as login time, application crashes, network latency, patch compliance, and system responsiveness.

Develop custom scripts and remote actions to automate issue detection and remediation workflows

4. Experience Monitoring & Incident Prevention

Continuously monitor user experience scores, device health, and incident trends across endpoints.
Detect and analyze crashes, slowdowns, and anomalies affecting end-user experience, and work with technical teams to drive permanent fixes.

Good to have

Good understanding of Incident, Asset, Problem and Change Management (ITIL)

Nexthink Engineer