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Nexthink Admin

TCS

5 - 7 years

Hyderabad

Posted: 09/02/2025

Job Description

Job Description
Job Description
❖ Proactive Hardware & Software solving problems on End User Devices
❖ Analysis of trends and recording current health status of End User Devices
❖ Identification where and when the issue occurred and how many users are impacted
❖ Analysis of the events in timeline to identify root causes of issues very quickly
❖ Cooperation with various technical teams on root cause analyses and remediation plans
❖ Resolution of issues discovered;
❖ Documentation of findings and recommendations
❖ Reporting
❖ Supporting & troubleshooting the Nexthink solution components such as Appliance, Web 
Console, Engine. Focus on administration, operations and maintenance of Nexthink 
hardware and software
❖ Providing input for collector packaging and assist in deployment scenarios
❖ Perform ongoing maintenance and licence management.
❖ Check the Appliance health (CPU, Disk & Memory Utilization)
❖ Check the connectivity of Engines to Portal on relevant Ports in case of any issues with 
license/engine/appliance status.
❖ Maintaining customer specific EUCA documentation updated
❖ Maintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores & 
Campaigns etc. on Nexthink Finder
❖ Recommending automation candidates and actively supporting EUCA Service Development 
in the area of development/testing/implementation of new remediation script
Location
Hyderabad
Job Function
IT INFRASTRUCTURE SERVICES
Role
System Administrator
Job Id
348377
Desired Skills
EUC
Desired Candidate Profile
Qualifications : BACHELOR OF TECHNOLOGY

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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