Network Voice 21st Mar 26 Walkin Chennai

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Role: Network Voice

Experience Range: 4 to 10 Years

Location: Chennai

Interview Date: 21st March 26 (09:00 AM to 12:00 PM)

Interview Venue: TCS Siruseri Campus,Plot No. 1, G1, SIPCOT Information Technology Park

Near Siruseri Special Economic Zone (SEZ), Navalur Post, Siruseri, Chennai 603103, Tamil Nadu

Must Have:

• Cisco CUCM experience (essential)
• Cisco UC Collaboration experience (Jabber, Expressway, etc) (desirable)
• Cisco UCCE experience (desirable)
• Experience of non-Cisco phone systems (desirable)
• Experience of ISDN and SIP-based systems
• Experience of M&As and coordinating Voice integration/migration projects.
• Familiar with concepts such as call recording, diallers, PCI integration, wallboards, etc.
• Cisco CCNA Routing & Switching (desirable)
• Any other qualifications (desirable)

Good to Have:

• Strong discovery and documentation skills
• Networking and IP telephony skills in a complex environment
• Root cause analysis and low-level troubleshooting (e.g. packet capture)
• Any knowledge outside of Networks/Telephony (for troubleshooting purposes)
• Cross platform diagnosis skills using industry tools and techniques
• Hands-on experience of: Cisco Switches and Routers, Cisco Voice (CUCM)
• Working with other technical teams and technology experts
• Able to explain concepts clearly to a technical or non-technical audience
• Able to adhere to existing processes and procedures at all times
• Ability to identify and suggest improvements, and provide input into the team roadmap
• Comfortable with learning new skills and technologies as required

Essential:

• Able to share technical knowledge and provide training to other IT staff.
• Eligible to work in the UK
• Occasional travel between locations will be required, with some overnight stays

Minimum Qualification:

• 15 years of full-time education
• Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)