Network Technical Support Linux with Mobility

Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.

Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.

Configuration and Deployment: Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.

Collaboration and Coordination: Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.

Documentation and Reporting: Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports. Required Skills:

3-5 Years experience in the systems/applications and mobility support arena

Strong knowledge of Mobility architectures

Strong Linux/Unix Skills

Knowledge of cloud applications, including OpenStack, VMWare, MS Azure and Kubernetes

Strong troubleshooting skills

Scripting with PERL, Shell and or PHP skills

Excellent communication skills

Strong understanding of TCP/IP

Technical writing skills

Strong understanding of internet services and principles - DNS, E-mail, HTTP.

Strong understanding of internet services and principles - DNS, E-mail, HTTP.