Network
TCS
4 - 12 years
Hyderabad
Posted: 01/03/2025
Job Description
| Primary Skills (L2 level of Expertise) Must be a Networking Subject Matter Expert Network engineers to provide 24x7 network support globally. Day to day operational functions related to Cisco routers, switches, Aruba wireless, load balancers, WAN Optimization Devices, Firewalls and DNS Management Technically guide the team to troubleshoot and close the issues. Understand and monitor the SLAs and drive the team to close all the issues as per the agreed SLA. Participate in Major Incident Management discussion and provide support and guidance to close the P1/P2 issues as per the SLA Prepare Root Cause Analysis plan along with the team as per the requirement. Participate in advance technical discussions with customer when required and provide inputs for design/architecture/existing operational issues. As a team contribute to Service Improvement plans and motivate the team to create more SIPs Monitor the status of the SOPs, KEDBs and encourage the team to update them regularly. Monitor the status of the CMDB (Asset Inventory) and encourage the team to update them regularly. Proactive health, capacity, failover planning, lifecycle management, lab testing, and obsolescence Experience with 802.1x configuration and troubleshooting. Must have experience implementing and troubleshooting HPE Aruba networking equipment, protocols, and features WLAN/LAN/WAN engineering and implementation Must be able to support break-fix SDWAN, Cisco, Load balancer ,Aruba Controllers, Access-Points, and Unified Access solutions. At least 3 of the following Routing protocols: EIGRP, OSPF, BGP, MPLS, IPv4, IPv6 Experience Confidence working on live customer production networks 5 years hands-on experience with supporting Aruba wireless controllers ,Access Points, Load balancer, Infoblox and SDWAN 5 years hands-on experience with supporting Aruba 5 years’ experience with network operations or related work 5 years working experience with Cisco switches, routers. 5 years working experience with Load balancer F5 and AVI. Provision Client/RAPs Troubleshoot/fix wireless connectivity issues Troubleshoot problems with Guest Wi-Fi Execute scheduled changes on Aruba OS 8.X platform Execute scheduled changes on ClearPass policy manager Fetch reports from Aruba Airwave and ClearPass Insight Test bug-fixes in a lab environment Analyse packet captures (wired and wireless). management in the core network, specifically focused on the aforesaid technologies. |
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).