Network Operations Representative
Accenture
5 - 7 years
Mumbai
Posted: 9/9/2024
Job Description
Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.
Must have skills : Oracle GoldenGate
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : BE
Summary: As a Network Operations Representative, you will be responsible for designing specialist solutions in line with business needs. Your typical day will involve acting as a service fulfillment and program SME, tracking and reporting performance measurements and SLAs of service fulfillment teams to the client, and delivering business value to the project while working with clients on performance and process optimization. Roles & Responsibilities: - Design specialist solutions in line with business needs. - Act as a service fulfillment and program SME. - Track and report performance measurements and SLAs of service fulfillment teams to the client. - Deliver business value to the project. - Work with clients on performance and process optimization. Professional & Technical Skills: - Must To Have Skills: Oracle GoldenGate expertise with 7.5 years of experience. - Good To Have Skills: Experience with other data replication tools. - Strong understanding of IT operations and service management. - Experience with performance and process optimization. - Experience with tracking and reporting performance measurements and SLAs. - Experience with designing specialist solutions in line with business needs. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Oracle GoldenGate. - The ideal candidate will possess a strong educational background in IT operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Mumbai office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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