Network Operations Representative

Project Role : Network Operations Representative
Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.
Must have skills : Network Infrastructures
Good to have skills : Cisco Firewall
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Network Operations Representative, you will design specialist solutions in line with business needs. You will act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Your role will involve delivering business value to the project and working with clients on performance and process optimization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Ensure timely resolution of network infrastructure issues. - Collaborate with cross-functional teams to troubleshoot and resolve network-related incidents. - Monitor network performance and proactively identify potential issues. - Maintain network documentation and ensure accuracy. - Assist in the implementation and configuration of network devices. - Stay updated with industry trends and advancements in network infrastructures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures. - Good To Have Skills: Experience with Cisco Firewall. - Strong understanding of network protocols and technologies. - Knowledge of routing and switching protocols. - Experience with network troubleshooting and performance optimization. - Familiarity with network security principles and best practices. Additional Information: - The candidate should have a minimum of 2 years of experience in Network Infrastructures. - This position is based at our Hyderabad office. - A 15 years full time education is required.