Network Operations Representative
Accenture
0 - 2 years
Gurugram
Posted: 9/9/2024
Job Description
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Enterprise Network Operations
Good to have skills : Network Infrastructures
Minimum 0-2 year(s) of experience is required
Educational Qualification : Btech
Summary: As a Network Operations Representative, you will design specialist solutions in line with business needs. You will act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Your role will involve delivering business value to the project and working with clients on performance and process optimization. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Ensure timely completion of assigned tasks. - Collaborate with cross-functional teams to resolve network issues. - Assist in the design and implementation of network infrastructure. - Monitor network performance and troubleshoot any issues that arise. - Conduct regular network audits to ensure compliance with security standards. - Provide technical support to end-users and resolve network-related problems. Professional & Technical Skills: - - Must To Have Skills: Proficiency in Enterprise Network Operations. - - Good To Have Skills: Experience with Network Infrastructures. - - Strong understanding of network protocols and technologies. - - Familiarity with network monitoring tools such as Wireshark or SolarWinds. - - Knowledge of routing and switching protocols. - - Ability to troubleshoot network connectivity issues. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Enterprise Network Operations. - This position is based at our Gurugram office. - A Btech degree is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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