Network Operations Representative
Accenture
3 - 5 years
Gurugram
Posted: 9/9/2024
Job Description
Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.
Must have skills : Enterprise Network Operations
Good to have skills : Network Infrastructures
Minimum 3 year(s) of experience is required
Educational Qualification : Btech
Summary: As an Enterprise Network Operations Specialist, you will be responsible for designing specialist solutions in line with business needs and acting as a service fulfillment and program SME. Your typical day will involve tracking and reporting performance measurements and SLAs of service fulfillment teams to the client, delivering business value to the project, and working with clients on performance and process optimization. Roles & Responsibilities: - Design specialist solutions in line with business needs. - Act as a service fulfillment and program SME. - Track and report performance measurements and SLAs of service fulfillment teams to the client. - Deliver business value to the project. - Work with clients on performance and process optimization. Professional & Technical Skills: - Must To Have Skills: Experience in Enterprise Network Operations. - Good To Have Skills: Knowledge of Network Infrastructures. - Strong understanding of service fulfillment and program management. - Experience in tracking and reporting performance measurements and SLAs. - Ability to deliver business value to the project. - Experience in working with clients on performance and process optimization. Additional Information: - The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. - The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. - This position is based at our Gurugram office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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