Network Operations Representative
Accenture
7 - 10 years
Bengaluru
Posted: 09/09/2024
Job Description
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Network Security Operations
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : BE or Btech
1 Liaising with the customer technical representatives 2 Provide recommendations to client on deployment of new features 3 Create and Manage requests on ITSM tool 4 Implement the changes as applicable, test the changes and handover to customer 5 Troubleshoot issues with Network Deployment Technical Experience 1 Excellent knowledge and troubleshooting skills on Cisco Switches, Aruba Wireless Access Points, Aruba Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers and NetScaler 2 Maintain design of LAN/WAN including protocols and routing 3 Troubleshooting critical incidents and problem tickets 4 Identify potential failures and recommend solution 5 Update knowledge base with known errors/resolutions, technical documentation Professional Attributes 1 Should have 7-10 years of experience in Network Firewall support/management roles
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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