Network Operations Representative
Accenture
2 - 5 years
Bengaluru
Posted: 3/27/2025
Job Description
Project Role Description : Design specialist solutions in line with business needs. Act as a service fulfillment and program SME and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. Deliver business value to the project and work with clients on performance and process optimization.
Must have skills : Enterprise Network Operations
Good to have skills : Network Infrastructures, Cloud Network Operations
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As part of Network Operations, you will be responsible for managing a Hybrid Enterprise network Infrastructure in line with business needs. Your typical day will involve working with Enterprise Network Operations and collaborating with clients on incident management, service fulfillment teams and delivering business value to the project. You will also be expected to contribute towards process optimization, service improvements, and performance related measurements/reporting. Roles & Responsibilities: 1 - Provide operational support for a hybrid WAN/LAN/Cloud (IaaS) environment operating 7 x 24 x 365 2 - Monitor and Troubleshoot WAN problems in a global network architecture extending across multiple geographies 3 - Troubleshooting and resolve issues on wired and wireless LAN networks 4 - Coordinate with Hardware vendors for operational issues 5 - Support key network services like DNS, DHCP and AAA 6 - Contribute towards Service Improvements/client value adds with an agile mindset. Professional & Technical Skills: 1 - Expert hands-on knowledge in enterprise level networking and excellent troubleshooting skills 2 - Excellent knowledge of BGP, OSPF and IP protocols in an MPLS and BGP Environment 3 - Comprehensive understanding of Layer 2 and 3 protocols 4 - Comprehensive understanding of L3 VPNs S2S/C2S from both routers and security platforms like Palo Alto, Juniper SRX, Fortinet 5 - Network Automation skill using Python, Ansible or any other Scripting Language 6 - AWS, Azure or Google Cloud knowledge preferable Additional Information: 1 - Customer service skills and client focus 2 - Strong communication and interpersonal skills including an ability to convey technical information using non-technical language 3. The ideal candidate will possess a strong educational background in Information Technology Operations or a related field, along with a proven track record of delivering impactful solutions. 4- Strong verbal and written communication skills Educational Qualification: 1 - BE, BTech, MCA equivalent or above 2 - Relevant network/cloud Certification preferable DevOps15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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