Network Operations Representative

Project Role : Network Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : A 15 Years of full time of education

Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Network Infrastructure, Job Requirements : Key Responsibilities : 1 Provide Tier 2 Network Operations support during operational incidents 3 Maintains current network infrastructure and leverages the manufacturer for advanced support 4 Maintains high network availability for redundancy and resilience 5 Understands and accounts for peak load; manages peak load events 6 Follows Standard Operating Procedures SOPs for operational efficiency 7 Optimizes, implements and monitors network performance 8 Maintains and reacts to Enterprise-grade network monitoring system Technical Experience : 1: Candidate should have 5 to 7 years experience in network operations support 2: Assists in the deployment of network equipment for new office build outs, domestically and internationally 3: Assists in the deployment of WAN circuits, including MPLS VPNs and P2P/IPsec circuits 4: Review and audit router ACLs for user access 5: Manages the wireless infrastructure, from implementation and optimization to daily operational Professional Attributes : 1: Develops and maintains knowledge of Incident Management Tools, Knowledge Management tools and of the monitoring procedures and business environment 2: Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback