Network Operations Engineer

About Us
Neurealm is the result of a strategic merger between the former GS Lab | GAVS, united under a bold new vision and backed by Kedaara Capital, one of India’s premier private equity firms.

This powerful alliance brings together deep engineering expertise and AI-driven innovation to create a next-generation technology powerhouse. We are the right-sized partner for Engineering, Modernization, and RunOps, blending human intelligence with the latest technologies to help businesses across industries such as Healthcare and Technology make smart progress.With offerings in Digital Platform Engineering, Data, AI, Cybersecurity, and Technology Operations, and delivery centers in India and the US, we empower 250+ global enterprises.
We are driven by an engineering mindset and powered by Neurealm Labs—our innovation engine—to transform ideas into real-world impact through new-age offerings, solutions, frameworks, and accelerators. Our strong technology alliances and academic partnerships further power the future-ready ecosystems we build for our clients.Guided by our core values of Respect, Integrity, Trust, and Empathy (RITE), and a deep commitment to ESG initiatives, we believe that doing well and doing good go hand in hand.

We are a family of 4000+ Neuronauts with offices in Chennai, Pune, and Vadodara, and a global presence across the US and Europe.

Our Culture
At Neurealm, we believe in the power of performance, creativity, and collaboration. Our team members, whom we call "Neuronauts," thrive in an environment driven by innovation, trust, and continuous learning. We encourage everyone to challenge boundaries and explore the edge of what’s possible.

Join us and be part of a purpose-led, AI-driven future. At Neurealm, your ideas matter, your work has impact, and your career can reach new heights.

We look forward to the possibility of welcoming you into our world — now as Neurealm — where human ingenuity and technology come together to shape what’s next !!

Job Title: Network Operations Engineer
Shift Timings : 9:30 PM To 6:30 PM IST (should cover both Saturdays and Sundays making the work week Wed to Sun

The Network Operations team ensures the stability of their global electronic trading network, spanning over 40 locations.
This role provides critical front-line support across various network infrastructure domains, including global connectivity, dark fiber, low-latency trading fabrics, market access, and data center LANs.
It's a client-facing position requiring strong customer service and technical skills, involving troubleshooting, monitoring network health, implementing changes, and creating documentation.
The team operates 24/7 globally and participates in projects.

Key Responsibilities (Pointers):

·       Diagnose and resolve network operational issues.

·       Perform triage and troubleshooting.

·       Monitor network health using monitoring tools.

·       Implement network changes.

·       Assist clients with support queries (SLAs).

·       Identify areas for improvement in efficiency and stability.

·       Create and maintain technical documentation.

·       Utilize automation tools for tasks.

·       Manage incident and project case queues.

·       Collaborate with global teams.

Required Skills (Pointers):

·       5+ years in large enterprise or service provider networks.

·       CCNP level knowledge or equivalent.

·       Strong written and verbal communication.

·       Ability to prioritize workload.

·       Solid understanding of IPv4 and subnetting.

·       Experience with VLANs, Spanning Tree, Etherchannel, static/OSPF/BGP routing, traffic engineering, ACLs, NAT.

·       Good understanding of TCP/IP.

·       Ability to diagnose complex network issues and analyze packet captures.

·       Experience with enterprise firewalls and IPSec VPNs.

·       Experience with SNMP and Syslog-based Network Management Systems.