Responsibilities / Technical skills:
Strong hands-on experience in Load balancer F5 LTM & APM
Strong hands-on experience in Cisco ASA & FTD firewall
Experience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches.
Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.
Participate in problem management processes that have engineering or architectural elements.
Participate in network design and strategy forums, set directions, and provide recommendation.
Operates data communication systems, including LANs and WANs.
Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.
Develops and evaluates network performance criteria and measurement methods.
Develop network technology road and industry best practices and perform presentations and recommendations to the client base.
Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching
Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.
High level of confidence and competence communicating on bridges.
Solid background in vendor management to drive incident resolution.
Experience with monitoring tools and strategies.
Routinely mentor junior staff in areas of process, technology, execution, and other areas.
Execute and analyze packet captures using Wireshark and other related technologies.
Serve as extensions of the leadership team as directed for workload management and routine guidance.
Perform or participate in complex maintenance or deployment activities.
Create or modify documentation in response to new events and learning’s.
Routinely provide constructive feedback for improvement opportunities.
Assist management with determining suitable training and areas of technical need within the team.
Communication skills:
Must have excellent communication skills including written, oral and presentation.
Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.
Working Experience:
10 – 12 years of Network support experience in a mid to large sized organization.
Soft skills:
Two or more of the following certifications or higher strongly preferred CCNP or CCIE certification
Excellent communication & interpersonal skills – written and oral
Ownership and accountability
Client relationship management
Ability to mentor and motivate.
Independent decision making
Problem solving and conflict resolution.
About Company
Atos is a global leader in digital transformation headquartered in Bezons, France. Founded in 1997, the company offers a wide range of IT services including cloud computing, cybersecurity, AI, data analytics, and high-performance computing. Atos serves clients across industries such as public sector, healthcare, defense, finance, and manufacturing, with a strong footprint in Europe.The company is well known for managing IT systems for the Olympic Games, ensuring real-time data processing and cybersecurity. Atos has over 100,000 employees in around 70 countries and has recently undergone strategic restructuring, leading to the spin-off of its digital, cloud, and big data business under the brand Eviden. This move aims to sharpen its focus on next-gen digital services and innovation.
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