Network Engineer L2

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

What you'll be doing

·       Hands on experience on following technologies

o    Routing / switching (Cisco/Arista)

o    Wi-Fi (Cisco/Arista)

o    Firewalls (Palo Alto /Cisco)

o    VPN technology

o    MPLS Technology

o    Internet Technology

·       Understanding on Cloud Network technology (Azure & AWS)

• Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure

·       Good exposure in handling large enterprise network

·       Good problem solving aptitude

·       Experience in remotely management of incidents

·       Good documentation skills

·       Good communication skills for taking client calls

·       ITIL process knowledge

·       Ability to review logs & provide updates

·       Escalation to OEM TAC

·       Ability to implement Network changes

·       Basic understanding of MPLS technology

·       Basic understanding of telecom standards / protocols

·       Closure of all assigned tickets on tool

·       Closure of tickets within SLA

• Updating the Activity tracker against all the incident tickets on ITSM tool

• Sharing the Analysis report for all major incidents within 30 mins of closure

·       Updating the SOP's for minimum 2 processes per Month

Successful implementation of Change Requests

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.