Network Avaya - L3

Role : Network Avaya - L3

Experience : 10 To 15 Years

Locations : Chn/Hyd

Keywords : Network Voice Avaya

Must Have :

Should have working experience on Avaya Aura & Session manager and System Manager, Teams and Bright pattern.

Strong knowledge on IP telephony solution including voice devices, voicemail, dial plan, dial peer, voice port connections, route pattern and route list.

Working knowledge on Teams and troubleshooting

Configuring T1/E1 on gateway, configuring translation pattern, route pattern, and configuring hunt/pickup groups etc.

Configuring Call handler and distribution list in Unity connection, Configuring IP phone, PBX, Teams phone.

Configuring VM, Speed dial, abbreviated dialing and bulk administration.

Troubleshooting call routing, DTMF issue, Analog Fax issue, CSS and Partition issue, call forwarding and VM forwarding issues.

Strong knowledge on SIP, H.323, MGCP, RTP & other IP trucking protocol.

Strong knowledge on Multimedia infrastructure, including video conference equipment

Good knowledge on Core call center applications, Call processing systems, Call routing systems (ACD), Call queuing and routings systems.