Network Access Management

Role Overview:

• Network Access Management is a highly technical and client-facing role includes cross-functional influence, external and internal consulting

Skill Level

Experience

Location

L3

10+yrs

Bangalore / Mumbai

L2

4-6yrs

Bangalore / Mumbai

Key Responsibilities:

• Ensure seamless implementation of large scale projects for Bank of America branch sites and Remote ATMs.
• Support high volumes of activity associated with simultaneous project efforts.
• Provide bulk project support involving potentially thousands of devices and sites.
• Provide repeatable process engineering and new installation implementation support.
• Provide central point of contact for resolution and escalation of issues experienced by field teams.
• Minimize aborts by providing real time implementation management, technical expertise, and guidance on installation issues as they occur.
• Interact daily with Project Management and the Bank on project performance and keep abreast of new requirements.

Desired Skills (Good to have as value add to this role)

• Implement & configure Cisco SDWAN appliances, switches, and wireless APs at Bank sites utilizing Cisco Catalyst SDWAN, and Cisco Catalyst Center
• Focal point for circuit installations and testing.
• Perform pre- and post-checks on equipment.
• Troubleshoot and resolve any technical issues occurring during implementation.
• Provide daily reports to management.
• Ensure clean turnover to production.
• Work directly with onsite technicians to install equipment.
• Work with Telco carriers on any circuit related issues and lead head-to-head testing.
• Troubleshoot any network connectivity issue
• Capture post-change statistics for verification against pre-change statistics
• Check technicians on/off premise with SOACC security group
• Provide escalation to project team for any issues that require additional attention and/or direction
• Escalate any pre-existing issues to Day 2 Ops.

Pre-requisites:

• Excellent written and verbal communications skills, ability to communicate technology strategy and architecture approach to engineers, executives, and customers.
• Strong consulting & client-facing skills to include cross-functional influence, external and internal consulting
• BE/B.Tech/BSC Computer Science or equivalent
• CCNA is a must, CCNP is preferred.